Privacy Policy

Your Privacy Matters to Us

At DXB Repair Hub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing our website, you agree to the practices described in this policy.

Information We Collect

To provide you with fast, reliable, and professional home maintenance services, we may collect the following information:

  • Personal Information: Name, phone number, email address, and location when you fill out a contact form or request a service.

  • Service Details: Information related to your maintenance needs to help us serve you better.

  • Technical Data: IP address, browser type, device information, and website usage patterns to improve user experience.

  • Communication Records: Messages or inquiries you send to our support team.

We only collect information that is necessary to deliver high-quality service.

How We Use Your Information

Your data helps us enhance your experience and deliver efficient solutions. We use your information to:

✔ Schedule and manage service requests
✔ Respond quickly to inquiries
✔ Improve our website performance and usability
✔ Send important updates related to your booking
✔ Enhance customer support
✔ Maintain security and prevent fraudulent activity

We do NOT sell, rent, or trade your personal information to third parties.

Data Protection & Security

DXB Repair Hub implements strong security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Our safeguards include:

  • Secure servers and encrypted data transmission

  • Restricted access to sensitive information

  • Regular monitoring for potential vulnerabilities

While we strive to protect your information, no digital platform can guarantee absolute security.

Cookies Policy

  1. Our website uses cookies to provide a smoother browsing experience.

    Cookies help us:

    • Understand visitor behavior

    • Optimize website performance

    • Personalize your experience

    • Improve our marketing efforts

    You can disable cookies through your browser settings at any time.

Third-Party Services

  1. We may use trusted third-party tools such as:

    • Google Analytics

    • Google Ads

    • Payment gateways

    • CRM systems

    These platforms may collect limited data necessary for performance tracking and service improvement. Each provider follows its own privacy standards.

Your Rights

  1. You have full control over your personal information. You may request to:

    • Access the data we hold about you

    • Correct inaccurate information

    • Request deletion of your data

    • Opt out of marketing communications

    To exercise your rights, simply contact our support team.

Policy Updates

DXB Repair Hub reserves the right to update this Privacy Policy whenever necessary to reflect changes in technology, legal requirements, or business practices.

We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

DXB Repair Hub
📧 Email: dxbrepairhub@gmail.com
📞 Phone: +971553905202

Our team is always ready to assist you.